Jenny's Wig Center

Contacts

Address:
384 South Tustin Street, Orange, CA 92866
Get directions

Website:
jennyswigcenter.com

Phone number:
+1 714-771-3883

Categories:
Establishment   Hair care  

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Reviews about Jenny's Wig Center

• Sanaz Jahangiri

  Feb, 06 2018
  ★ ☆ ☆ ☆ ☆
  RIP OFF!!!
  I have bought 2 human hair wigs from Jenny for my 12 year old daughter who has alopecia. The first wig we bought in Sept. 2013 and it cost $1100 and was good quality but not the best. One year later we wanted to purchase a second wig from her and she assured us that we can have a better quality human hair wig but it will cost more. We paid $1685.00 for the wig in May 2014. My daughter wore the wig for 2 months and it looks and feels horrible. It feels like a ratted dolls hair! The wig she sold us was suppose to be the "finest human hair wig" and it is not! I have been told by another salon that the wig is a human and synthetic blend. I asked her if she can contact the manufacturer and ask why the wig is like this or give me the contact information so I can deal with them directly. She refused to do either. She kept insisting that we did something to the wig. My daughter has been wearing wigs since she was 7 years old and we know how to wash and care for wigs. This has never happened to us before and we've bought everything from synthetic wigs to human hair wigs. She kept insisting that we did something and that we took too long bringing it back in. I explained to her that we were on vacation for the past month and that a wig should last more than 2 months! She refuses to stand behind her product and won't even give me the manufacturer’s info to deal with them directly. After I told her that I would take her to court unless she refunds our money she said the best thing she can do is send it for repair and it will cost us another $200.00. I may have been naive and trusted her when she said that this was a human hair wig but I will not throw more good money after bad. It's appalling to me that she would treat a child like this! She made my daughter cry because she kept accusing her of doing something to the wig! She in unreasonable and unprofessional!
  

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